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notifications_active Alerts and monitoring

What happens if I run out of credits for an alert?

When the monthly charge for an alert is due and there is not enough balance, the subscription is paused automatically — it is not deleted. This is what happens:

  • You stop receiving notifications from that source / initiative / newsletter.
  • We send you a grouped email listing all your subscriptions paused that day, with a link to top up credits.
  • The subscription details (filters, topics, etc.) are kept intact in your account.
  • Once you have a balance again, you can manually reactivate whichever ones you want from the alerts panel, without having to reconfigure them.

This way we do not lose your configuration even if you run out of credit for a while.

Tags: créditosalertaspausareactivación