How to get help, contact the team and resolve questions.
There are several ways to contact the Fren team:
We usually reply within 24 hours on business days.
The support team usually responds within 2 to 48 business hours, depending on the complexity of the query. For enterprise clients with specific needs, we offer dedicated managers with faster response times.
Yes, please do! Fren is built on continuous feedback from professional users. You can send suggestions from the platform or by email. Many current features have been developed from customer proposals.