Registration, login, profile and account management.
Signing up is very simple:
The whole process takes less than 2 minutes.
Yes, Fren supports Single Sign-On (SSO) with Google and Microsoft. It is the fastest and most secure way to access, especially if your organisation uses Workspace or Microsoft 365. You can also sign up with an email and password.
On the login screen you'll find the "Forgot your password?" link. Enter your email and we'll send you a recovery link. The link expires after 1 hour for security reasons. If you use SSO with Google/Microsoft, manage your password directly with your provider.
Yes, Fren offers multi-user accounts for teams and companies. Each user has their own profile, chats and private history, while credits are shared across the whole organisation. There is an administrator account that manages users and the purchase of credits centrally. Contact the sales team for more information.
Yes, you can change the email associated with your account by contacting the support team at fren@vincesconsulting.com. We will verify your identity and the new email before making the change to prevent unauthorised access. If your account uses SSO with Google or Microsoft, manage the change directly with your provider.
You can request the deletion of your account and all your associated data from the settings section or by contacting support. Deletion is permanent and GDPR-compliant: your data is erased within a maximum of 30 days.
Yes, all your queries are saved in your personal, private history. You can review them, pick them up again or delete them whenever you want. The history is strictly individual: no one else in your organisation can see your queries (except in plans with optional shared spaces).